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Customer Support

AtHomeNet's goal is to deliver that highest level of customer service and efficiently manage our company's relationship with each customer.


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To help enable us achieve this goal, we use SalesForce Service & Support, a proven application that ensures customers receive fast, personalized service that will allow us to continue to accurately resolve customer problems the first time around! AtHomeNet's excited to offer a solution that will allow our customers exposure to increase methods through which they can search for solutions, submit requests and track their requests as well as allowing us to more easily communicate internal expert knowledge within our company and with our clients.

Knowledge Base

Knowledge Base

Our Knowledge Base contains answers to frequently asked questions. Please visit this resource first.

Knowledge Base

Tips From Support

A brief overview of contacting support, along with several tips for getting a timely and effective response from the AtHomeNet Support Team.

Knowledge Base

Contact Support

By Email, Phone, Snail Mail, any and all ways to contact the AtHomeNet Support Team.

Knowledge Base

Product Updates

Our Knowledge Base contains answers to frequently asked questions. Please visit this resource first.

Knowledge Base

Administrator Help

The Online Help Guide located right on the Resident Home menu under the Admin Only Section.

Knowledge Base

FAQ's of Suport

Frequently asked questions of the AtHomeNet Support Team.